Shipping policy

Shipping policy
YZXKJ, we are committed to delivering your orders in a timely and transparent manner. Please review our Shipping Policy carefully before placing an order.

1. ORDER PROCESSING
All orders are processed after successful payment confirmation.

Order processing typically takes 1–4 business days (excluding Sundays and public holidays).

During high-demand periods, processing times may be slightly longer.

2. SHIPPING TIMELINE
Once processed, orders are shipped via our trusted logistics partners.

The estimated delivery time is up to 14 days (2 weeks) from the date of order confirmation.

Delivery timelines are estimates and may vary depending on:

Your location

Courier partner operations

Weather conditions

Customs clearance (if applicable)

Unforeseen logistical delays

3. SHIPPING CHARGES
Shipping charges, if applicable, will be calculated and displayed at checkout.

Prices listed on the website do not include customs duties, import taxes, or local charges, if any. These charges are the responsibility of the customer.

4. DELIVERY DELAYS
YZXKJ is not responsible for delays caused by courier services, customs authorities, incorrect shipping information provided by the customer, or events beyond our control.

We do not guarantee delivery dates.

5. ADDRESS ACCURACY
Customers are responsible for providing accurate and complete shipping information.

YZXKJ is not liable for orders delayed, returned, or lost due to incorrect or incomplete addresses.

6. ORDER TRACKING
Tracking details will be shared once the order has been shipped, where available.

Tracking updates depend on the courier partner’s system and availability.

7. LOST OR DAMAGED SHIPMENTS
Once an order is handed over to the shipping carrier, risk of loss passes to the customer, as stated in our Terms of Service.

If your package arrives damaged, please contact us within 48 hours of delivery with photographic evidence so we can assist you.

8. INTERNATIONAL SHIPPING (IF APPLICABLE)
International shipments may be subject to customs inspections and duties.

Any customs fees, taxes, or import duties are the responsibility of the customer and are not controlled by ZoneX Hub.

9. CONTACT INFORMATION
For any shipping-related questions, please contact us at:

Email: 1109373756@qq.com